Privacy Policy

Last Updated: Jun 04, 2026

Terms of Service Privacy Policy

1. Introduction

Welcome to Sakan ("Sakan", "we"). We are committed to protecting users' privacy and maintaining the confidentiality of their personal data. This Policy explains how information is collected, used, stored, and protected when you use the Sakan platform and its services.

By using the platform, you agree to the collection and use of information in accordance with this Policy.

2. Information We Collect

We may collect the following information when you use the platform:

Account Data

  • Full name.
  • Email address.
  • Phone number.
  • WhatsApp number.

Identity Verification Data

We may request certain identity verification data for security purposes and to build trust between users, including:

  • National ID number.
  • Front-side image of the national ID card.
  • Back-side image of the national ID card.
  • Any additional verification documents requested when needed.

Property and Listing Data

  • Housing or property details.
  • Address, description, and available amenities.
  • Images uploaded within listings.
  • Contact details the user chooses to publish.

Location Data

The user may optionally add the property location or geographic location to make properties easier to display on the map and to improve search results.

Technical Usage Data

We may collect certain technical information, such as:

  • IP address.
  • Browser and device type.
  • Operating system.
  • Pages visited within the platform.
  • Times and dates of use.
  • Performance and diagnostic data.

3. How We Use Information

We use the information we collect for the following purposes:

  • Creating and managing user accounts.
  • Verifying users' identities.
  • Displaying and managing real estate listings.
  • Improving the user experience.
  • Providing technical support and customer service.
  • Sending notifications related to the account or service.
  • Detecting and preventing fraud or misuse of the platform.
  • Complying with legal and regulatory requirements.

4. Identity Verification

Sakan may use identity verification data, including national ID numbers and ID card images, to:

  • Verify the validity of accounts.
  • Reduce fake accounts.
  • Enhance trust between users.
  • Protect the platform from fraudulent activity.
  • Comply with legal requirements when needed.

This data is handled confidentially and appropriate measures are taken to protect it from unauthorized access.

5. Information Sharing

Sakan does not sell or rent users' personal data to any third party.

Some data may be shared in the following cases:

  • With technical service providers required to operate the platform.
  • When there is a legal obligation or an official request from a competent authority.
  • To protect the rights, property, or safety of Sakan or its users.

6. Published Information

The user acknowledges that some information they choose to publish within listings, such as:

  • Contact details.
  • Property images.
  • Descriptions of properties or housing units.
  • Property location.

may be available to other users according to the nature of the service.

7. Data Retention

We retain personal data as long as the account remains active or as long as necessary to provide the service or comply with legal and regulatory obligations.

Some data may be retained for additional periods when needed for legal or security purposes or to combat fraud.

8. Data Security

We take appropriate technical and administrative measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.

Identity verification data is stored in protected systems with restricted access according to business needs and security purposes.

However, no electronic transmission or storage method can be guaranteed to be 100% secure.

9. Cookies

Sakan may use cookies and similar technologies to:

  • Improve the user experience.
  • Remember user preferences.
  • Analyze platform usage.
  • Improve performance and services.

Users can manage or disable cookies through their browser settings.

10. User Rights

The user has the right to:

  • Access their personal data.
  • Request correction of inaccurate data.
  • Request deletion of their account and data in accordance with applicable legal requirements.
  • Object to certain types of data processing where legally available.

11. Changes to This Privacy Policy

We may update the Privacy Policy from time to time.

Any updates will be published on this page, and continued use of the platform after the updates are published constitutes acceptance of the updated Policy.

12. Contact Us

If you have any questions about this Privacy Policy, you can contact us through the official contact page.